SHIPPING & Returns

Domestic & international shipping

Make sure you enter your shipping address for your cart to update with correct shipping cost.

Currently shipping to New Zealand, Australia and UK.

Shipping to New Zealand and Australia is Free.

We can ship worldwide, from New Zealand. Please contact us if your country is not listed and we are happy to provide a shipping quote.

It is recommended that you ensure the shipping address provided is both accurate & up to date. We are not responsible for missing parcels that have been signed off as delivered by the shipping provider. 

returns & exchanges

Due to the nature of our pieces, all sales are final and we cannot accept returns.

If you receive an item in the mail that is damaged, we will replace the item and do our best to address any problems. Please contact us immediately and give details about the damaged item.

Returns or exchanges cannot be made with any sale items.  

damaged or faulty goods

If you receive an item in the mail that is damaged, we will replace the item and will do our best to address any problems. Please contact us immediately and give details about the damaged item.

contact us

Please contact us if you have any inquiries or specific requests regarding shipping.

hello@maytwelvestudio.com